Regardless of the situation, we all need time to adjust to any change and to embed the new behaviours that are required. When the pressure is on, there can be a tendency to revert back to what we are comfortable with. Consideration needs to be given to this, focusing on reinforcing, encouraging and rewarding the new behaviours and making the old ways hard or impossible to revert back to.
Mark has over 25 years’ experience of fast paced transformational change, often in highly complex and political situations. He co-founded Applied Change 10 years ago with a clear purpose to push the thinking on human behaviour and human centred change. Most recently he’s been working closely with University of the West of England (UWE) Psychological Sciences Research Group to develop simple, practical models and tools that re-orientate our approach to business change, starting from the human perspective.