It’s hard to make any meaningful change in business today that doesn’t also involve changing the underlying technology or taking advantage of new technological advances. It’s all too easy though to allow the technology itself to become the primary focus, forgetting that adoption and the human element around the technology is also key to business value delivery.
At the heart of our approach is ensuring that the people involved are fully engaged in and ideally driving the changes. Ensuring that the business is moving towards its goals, with the technology enabling the improvements. That technology will continue to advance at a rapid pace, seems certain for now at least, what we do with it however depends on the human dimension at the centre of it. And that’s truly exciting.