Change Journey Navigator

How it works

Change Journey Navigator helps leadership teams identify the hidden behavioural friction slowing transformation progress.

Through a focused behavioural assessment, leaders quickly see where adoption risk, misalignment and execution drag may be limiting results – often long before they appear in traditional reporting.

Navigator provides clear insight into where to focus, along with practical guidance on what to do next.

  • 70%

    of technology initiatives fail to meet business goals

    (Mckinsey)

  • 2.6x

    more likely to succeed when employees are at the centre of transformation

    (EY & Oxford)

  • 70%

    higher transformation success with employee-led change approaches

    (Gartner)

The reality behind transformation success

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Trusted by leaders driving transformation

Testimonial Image - Nicki

“It gave us immediate clarity on what was really slowing momentum – and what we needed to do next”

Nicki Crossland
Leadership Performance Coach & Former HRO

Testimonial Image - Toby

“Change Journey Navigator has been a game-changer – revealing the real drivers of adoption and uncovering hidden resistance early”

Toby Mankertz
Manufacturing Industry Director, Columbus Global

Testimonial Images - Dominic

“There is now an enhanced appetite for change across the organisation as a direct result of Mark’s contribution”

Dominic Anderson
Global Head of Engineering, Watson Marlow

The science of adoption

Change Journey Navigator combines behavioural science, transformation expertise and practical leadership insight to help organisations identify the hidden factors that influence adoption, momentum and execution.

The framework simplifies complex behavioural dynamics into clear, measurable insights leaders can act on quickly and confidently.

Developed through years of real-world transformation experience — and refined in partnership with the University of the West of England — Navigator helps leadership teams focus attention where it matters most.

  • Reveal hidden behavioural friction
  • Identify adoption risks early
  • Build stronger alignment and engagement
  • Accelerate momentum and value realisation
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5

Core elements that drive adoption

27

Behavioural themes that shape momentum

70+

Factors influencing transformation success

Developed in partnership with the University of the West of England

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