Testimonials

Here's what others say about us...

Louise Welch – Senior Director, Global Operations – PlayStation

Applied Change supported us with a major organisational restructuring and change project. I found Mark to be incredibly approachable and collaborative. He possesses that rare blend of excellent people skills (he is an exceptional listener), with a strong professional background in leading change, and, finally, the critical ingredient of data – and understanding exactly which approaches to deploy in order to best support and deliver your change initiative successfully. Mark excels at knowing when to challenge you and when to provide reassurance or more support.

Tim Freeman, Head of Credit at Cinram UK

Mark did a fantastic job in managing the Warner Music transition into Cinram. This was despite the short time frame and the numerous individuals, companies and departments that were involved. I have worked on a number of major media based company transitions and this was one of the best, a lot of it down to Mark and the Applied Change team.

Ian Addison, Managing Director at EMI BV

Mark is one of those “good guys”. He connects with those he is working for, with and those who just happen to be around. I have used Mark on many high profile and “must deliver” projects as well as some general consultancy. He has delivered every time. 

Salvatore Monteleone, SVP Global Supply chain at Warner Music

They are a delight to work with and really understand how to deliver a real bottom dollar impact. I am glad to have found them and I rely on them to get things executed without a worry and at a reasonable cost. I highly recommend Mark and his team.

Alan Evans – Executive Coach & ex Transformation Director at Game UK

Mark is absolutely great to work with. His subject matter expertise is, of course, impressive but no surprise. What has been more important on this project is the way that Mark works. He engages everyone involved at the outset, he is crystal clear with his communication and he has the ability to work at pace whilst also taking time to bring everyone on the journey with him.

Dominic Anderson – Global Head of Engineering at Watson Marlow

Mark was invited as a guest speaker to a strategy workshop at Watson Marlow & delivered an inspirational talk on change management. Mark’s presentation was not only insightful but also exceptionally engaging, leaving a lasting impression on everyone in the audience. Mark demonstrated a profound understanding of the intricacies involved in navigating organisational change. His ability to articulate complex concepts with clarity and enthusiasm captivated the audience from start to finish. Through real-world examples and compelling anecdotes, Mark effectively conveyed the importance of embracing change as an opportunity for growth rather than a hurdle to overcome. I am really grateful to Mark for participating the event as there is now an enhanced appetite for change within my organisation as a direct result of his contribution.

David Santineer – Business Change Specialist

While Mark is very clued up on a wide range of change theories and approaches, there is no substitute for his ‘in the trenches’ experience over decades and across such a wide range of industries and pressured scenarios. He is hugely engaging and skilled in the ways he conveys critical insights and choices for your challenges, in language and imagery that fuel your imagination not just your logic. These findings are reinforced by the fantastic visuals featured in his ‘Change Journey Navigator’. If you need expertise from someone pleasant to deal with, highly entertaining, and ahead of the curve for his clients, you need to check-in with Mark.

Joan Buszewska – Chief People Officer

Mark knows his subject superbly and is super energetic and engaging in how he articulates the challenges faced in embedding change in businesses

Paul McDonald – VP Technology EMEA

They have outstanding skills at managing disparate groups across the globe and getting them to align on delivery. I would not hesitate to recommend the Applied Change team

Kate Logan, General Counsel, International at WMG

Applied Change really took the time to understand our project. They were willing to interrogate our assumptions and their own to ensure that we ended up with the right plan and a road map to achieve it and were tenacious in tracking progress.

David Holley, Group MD Wise Music

What Applied Change have been very good at is turning the stones over and really questioning why something’s being done that way. It’s been a communicative, honest, data-based evaluation, and they’ve done it in a very human and sensitive way.

Chris Cockerell, SVP Data Operations

The Applied Change team are great to have around, highly credible with extensive operational experience. I like the fact that they truly add value, rather than simply re-using and replaying the knowledge already inside the organisation. When they are around, things get done and my life gets easier.

Florian Von Hoyer, Group Operational Director

I would recommend Applied Change wholeheartedly. The experience has been very positive. Next time we have a situation like this, Applied Change are definitely the first number we’ll call.

Paul McDonald, VP International IT

They have gone way above and beyond, getting approval and business buy-in and fighting some difficult battles on our behalf. I would highly recommend Mark and his team, without a shadow of a doubt…

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