The Silent Killer of Change Projects: Fear of Speaking Up

By Mark Vincent

Share

RAG Status Report

It’s another bustling Thursday afternoon, and the ever-deceptive winter sun is setting early, leaving you pondering over a mystifying status report. Just days ago, everything was on track, sailing smoothly. Then, out of nowhere, an email arrives—a project is delayed, and now you’re left to deal with the fallout.

The Unexpected Email

Picture Samantha, a dedicated change leader, frozen in front of her computer screen. She’s just received an email stating:

“Regrettably, unforeseen setbacks have led to delays in the project. With vacations and prior project commitments, the earliest we can anticipate completing this is the end of February.”

Now, Samantha is not just facing a logistical dilemma; she’s wrestling with an emotional one too. Her manager, Richard, is notorious for his quick temper. “Who can I fire?” Samantha can almost hear him shout.

From Green to Red: The Hidden Culprit

You may wonder, how can a project go from progressing perfectly to hitting a wall so suddenly? In our experience, the answer often lies in a culture of silence, where team members are afraid to speak up about potential setbacks. The fear of repercussions keeps people quiet, leading to unwelcome surprises that throw projects off course.

The Damaging Impact of Fear

This fear of speaking up is not just detrimental to projects; it’s corrosive to entire organizations. It can lead to company collapses, tarnish reputations, and even result in tragic loss of life. This culture of fear and silence is like pouring sugar into your fuel tank—it’s only a matter of time before the entire system breaks down.

Be the Change Leader Who Listens

If you’re spearheading change or a significant transformation, heed this warning: Pay attention to your team’s comfort level when it comes to speaking candidly about challenges. Make it your mission to foster an environment where people feel safe to voice concerns. Otherwise, you’ll find yourself unprepared for the obstacles that will inevitably come your way.

Unlock Hidden Insights with Change Journey Navigator

It’s time to be proactive. Don’t wait for hidden emotions and unspoken fears to derail your projects. The Change Journey Navigator can help you identify and measure over 60 factors that influence the success or failure of your change initiatives, including the often-overlooked fear of speaking up.

Don’t gamble with your transformational efforts. Discover the hidden emotions and attitudes driving behaviours before they become your stumbling blocks.

Learn More About Engaging Your People Effectively

Adopt this mindset, and you’ll be well on your way to leading change that not only meets timelines and objectives but also builds a culture of trust and openness. After all, real change begins with honest conversation.

Get in touch

If you’re starting a change, or already on the journey and need some support, we can help.

Whether it’s coaching or mentoring your leadership team, diagnosing low engagement or leading a change on your behalf, we have a range of options to suit different situations and budgets. Contact us by clicking the button to find out more.

Related content

Change Readiness

Knowing the right thing to do is very different from doing the right thing. We can all think of good examples. Change readiness is about giving us (whether individually or as a team) the best chance of having our behaviours more closely match our good intentions.

Dan Ariely – What Makes us Feel Good About our Work

An excellent TED by Dan Ariely on the importance of meaning to our motivation and therefore our level of engagement and creativity at work.

Why Change Now?

In the digital age, change is a journey, not a destination. Nobody wants their organisation to be the next Blockbuster, Kodak or Nokia so how do some businesses stay ahead of the curve while others lag behind?

Managing Change in the Workplace

With change an essential part of every business, it’s ever more critical that we focus on managing change successfully. A startlingly high number of change initiatives are unsuccessful, with the odds firmly in favour of failure. We take a look behind those numbers to see what’s happening and how we can stack the odds in our favour.

Why Lean Principles are Only Part of the Story

Whether it’s a large Lean transformation initiative or a rapid improvement event, it’s very easy to focus on getting to the end state solution design and, in doing so, to miss the point completely.

Join the conversation