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Change Readiness Assessment – Data Privacy and Security

Business (Teams) Version

We store only the very limited personal data that’s needed to deliver the Change Readiness Assessment to the participants. The standard approach is to hold first name, last name and business email address. We use this information to deliver a personalised email to each assessment participant including a unique one-time link. The reason for making the links unique at this stage is simply so that we can track who’s responded. That way, the client representative (sponsor) can ensure a representative spread of responses across the group of interest.

Once the participant has completed the assessment, their responses are anonymised and aggregated with other responses in order to build a picture across the whole team. There is nothing in either the online tool or data downloads that identifies the person who responded.

In each case we agree with the client representative how the participant email data will be transferred to us securely so that we can load into our database.

Occasionally we may agree with the client that additional attributes are added to support the analysis. Typically this would be in larger teams, say 50 or more, where we may wish to understand characteristics such as role type, seniority or geographic location. We’ll advise the client if we feel that the combination of attributes is likely to make it possible to identify any individuals or narrow down too specifically.

Free Version

We have a free version of the survey available on our website which does not hold any personally identifiable information unless the participant chooses at the end to add their details to get more information or they have the option to sign-up for our conversion emails where we share relevant articles and information they may find useful. In the latter case, the details they have supplied are added to our Mail Chimp database.

Full details of our privacy policy can be found here

Data Security

Our database (including backups) is hosted in the Amazon Web Services ‘London’ data centre. It is accessible to members of the Applied Change team only along with Amazon Web Services staff as covered by their terms. The servers are maintained and actively managed by Applied Change in accordance with recommended best practice.