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Chris Turner – When rudeness in teams turns deadly

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The way we treat each other has a direct impact on team performance. This TEDx by Chris Turner shows how being rude or short tempered with team mates can have a profound impact on the way team members perform, in this healthcare example it’s putting lives at risk.

We all know how it feels if people are rude to us, we feel distracted, less able to concentrate, maybe even second guessing ourselves and yet we can so easily fall into the trap of being rude or short tempered with others. Change starts with awareness so please do share this with others too.