Margaret Heffernan – Forget the Pecking Order at Work

Covid-19 has taken our attention for the past 18 months, rightly so, and now we need to turn our attention back to our next existential challenge, our climate and reducing emissions. This excellent book gives us cause for optimism that many of the solutions we need are within our reach.

The Evaluate pillar involves creating an environment for continuous improvement, open and honest reflection and a growth mindset.

Status reports can look healthy long after a transformation programme has quietly begun to fail. The forces responsible don’t show up on RAG reports or trigger escalations. They operate beneath the surface, draining momentum gradually until the gap between where the organisation is and where it was supposed to be becomes impossible to ignore.

Disruption used to arrive one challenge at a time. You could transform, consolidate, and prepare for what came next. That breathing space no longer exists. Here’s what compounding change actually costs organisations, why the instinctive response tends to make things worse, and what genuine adaptability looks like in practice.

Rory Sutherland discusses how our perception of things shapes our reality. This is an area of increasing focus for behavioural economics and in business. Understanding how we really behave and how irrational we are means that seemingly small and inexpensive changes can have a disproportionate effect on our behaviour and therefore the outcomes that result from it.

We seek out and share the latest research and best practice on how to increase engagement, improve change outcomes and become more agile and resilient. We love to learn and we love to share what…