What clients say about us…
Mark knows his subject superbly and is super energetic and engaging in how he articulates the challenges faced in embedding change in businesses Read more
Joan Buszewska – Chief People OfficerMastering the Art of Influence – Turning Resistance into Engagement
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Case stories
Book Publisher – Distribution Centre
Following the launch of a new software system, their distribution centre had started to suffer from increasing performance problems and severe bottlenecks in throughput. We were asked to get involved to help establish what was happening. It became apparent that the problem was much wider than just the new IT system. Read more
Measure
Show people you are listening
Are you seeing change fatigue, dis-engagement or even sabotage? Maybe your change is taking longer or going over budget? With Change Journey Navigator you can get to the source of the problem quickly.
We know from psychology and neuroscience that emotions drive behaviour and yet most of the common tools and project approaches miss this part completely, focusing mainly on the rational side. The emotional connection people have with a change initiative drives the extent to which they will engage in it, whether they will prioritise it over everything else, the extent to which they will go the extra mile and how innovative they will be.
People also like to feel heard, it’s a hugely powerful engagement strategy. With Change Journey Navigator you’ll send a clear signal to your employees that you are truly listening.
Engage
The science behind engagement and empowerment
As a leader delivering change, you may find it can be frustratingly difficult getting people fully onside and engaged. Our new program is specifically designed to help you to reduce resistance and increase engagement.
Whether it’s implementing new technology, streamlining operations, consolidating, merging or separating, you may have a sense that it should be easier than this. Why aren’t more people getting on board?
More often than not it’s the way change is delivered that’s causing the problem. The common approaches for delivering change actually end up causing resistance, fatigue and even sabotage. Join us to learn how you can unleash the most natural of human qualities, our ability and willingness to change.
Built on solid foundations
Elements form a simple model for change
Themes to help focus attention
Factors essential for successful change
Informed by Research & Practice
How are employees really feeling about your transformation programme?
How do your employees really about your transformation? They may appear positive in meetings but what are they really thinking, what do they believe? And how is that driving their feelings and behaviours?
How to ensure your business changes stay airborne
With the end of the year in sight, many organisations are resolving to make big changes in the coming year, especially given the uncertainty around topics such as the energy crisis and uncertainty in the global markets. At the same time staff retention is becoming a hot topic for many. So how change is delivered is becoming ever more critical.
Want to reduce Change Resistance? Start by measuring it
The biggest challenge with change resistance is that it’s invisible, but its effects are very real. It tends to get overlooked because it’s hard to measure but it’s well worth the effort. And here’s how…