Poor user-interfaces cause massive invisible costs to business. I am not talking about pure aesthetics – the bells and whistles; it’s the compound effect of small inefficiencies in the UI that create a staggering problem. In operational teams, such as Customer Services, banks of employees conduct the same repetitive tasks, over and over. Their tooling […]
Now is the time to review and transform your Operating Model to keep pace, and then leverage your experience and infrastructure to accelerate away and build wealth.
We’ve been helping major music companies EMI and Warner Music to transform their systems and processes in response to a rapidly changing and challenging music market over the past 10 years, saving them £millions and improving efficiency in their supply-chain and distribution systems.
With aggressive competition and a constantly changing compliance environment as major drivers, we’ve helped NFU Mutual, Friends Life and JP Morgan deliver transformational change, leading to reduced risk, squeezing out unnecessary cost and importantly, we've ensured all those involved in change fully support and participate in it.
We are also helping The Pensions Advisory Service, a UK Government backed agency, with defining and delivering its operational strategy and CRM.
Applied Change is working with several leading Law Firms to transform their Practice using technology and smarter business processes, in response to increased competition and regulatory compliance.