Real change doesn’t happen on paper — it happens through people

In the digital age, change is a journey, not a destination. Nobody wants their organisation to be the next Blockbuster, Kodak or Nokia so how do some businesses stay ahead of the curve while others lag behind?

When done in the right way, change can deliver rapid value for the organisation whilst also contributing positively to the wellbeing of the people involved. Organisational change readiness helps us to understand how those involved in or affected by a change are feeling about it. From those insights we can then take steps to make the change easier for everyone.

Effective communication is essential when implementing organisational change, so how can we make sure our communication strategy is a success?

Employees make decisions, take actions and behave in ways that impact our businesses, other employees, customers and other stakeholders. Their level of engagement is therefore critical to business performance and agility in the face of change.

What is transformational change and how can we give ourselves the best possible chance of a successful outcome? We’ve answered some of the more common questions that we get asked.

Whether it’s a large Lean transformation initiative or a rapid improvement event, it’s very easy to focus on getting to the end state solution design and, in doing so, to miss the point completely.

When incentives and subsidies are aligned to the behaviours we want it’s far more likely that change will happen.

You may have noticed that we can all be resistant to change at times. Here we take a deeper look at why we typically resist and what can be done to ease that resistance

What is it that causes us to resist change? This research study conducted by Psychology Masters’ student Katherine Reader at UWE explores the key factors.

Why do we struggle so much to turn our good intentions into sustained life changes? What can we do to make those important changes stick?